Training Program on Communication Skills (PCS)

Training Program on Communication Skills (PCS)

on 24th June 2012 at Pune (Maharashtra)

 

 WHO SHOULD ATTEND:

All levels of Executives, Officers and Managers from different functions who have interest in improving their communication skills for enhancing personal effectiveness in inter-personal interactions.

TOPICS COVERED

Building a Foundation

  • Identifying basic communication principles
  • Applying a communication process model
  • Recognizing perceptual filters that hinder communication

Identifying the types of Communication

  • Recognizing the role of non verbal communication/ body language
  • Applying the principles of verbal communication
  • Applying the principles of written communication

Listening for Improved Understanding

Tools for active listening

  • Asking clarifying questions
  • Confirming the message
  • Demonstrating respect, empathy and sensitivity
  • Listening for the entire message

Win- win Communication Styles

Identifying the four communication styles

  • Recognizing your style and the style of others
  • Strengths and blind spots of each style
  • Communicating assertively in difficult situation

* The session plan is indicative and the sequence mentioned may not necessarily be followed.

 

INVESTMENTS:

Special Fee for Management Students / Faculty. This will cover course material, stationery, lunch and refreshments. Please send your details (Full name, address, contact phone and email) along with payment to: ACE Business Consultants, A-104, Penrith, Hiranandani Estate, Patlipada, G.B. Road, Thane - 400607. The Cheque/DD may be drawn in favour of “ACE Business Consultants” payable at Thane (Maharashtra).

Ace Business Consultants

TESTIMONIALS

260;175;18c5dfcfcfe03e19c2de6f94ab780371ef094175260;175;67806c04a48d3dc7fc41d57c022355d46fc993ea260;175;a31d0f14758b1a55bd739030927d2a21ab064ea3260;175;5cdd5ba51e7f1c1f9155767e571e16d8db47da9a260;175;b137009060eb7d146d9289ec142827ce8458a011

Past Training Pics

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